Help

Answers to common questions from readers and tutorial customers

Getting some help around here is easy…

Step 1 Look for a quick answer to your question below.

Step 2 Still need help? Just contact me. I will answer.

Paul Ingraham SaveYourself.ca publisher
Vancouver, Canada

Q How do I find information about ______ on SaveYourself.ca?

A See the Reading Guide for Patients. Or use the search box in the menu above, which is basically just a Google search. For instance, searching for “trigger points” gets all pages about trigger points (muscle knots).

Q Does your tutorial include information about _____?

A Probably! My tutorials are quite detailed. However, if you buy a tutorial and find that it does not cover a topic that interests you, please just write to me and ask.

Q Is there an actual paper book? Is there a book version of the tutorial?

A No, there is no physical book. For now I sell online tutorials only — a pure digital product. Please do not wait for the mailman after ordering!

Q I just don’t like reading on the computer. Can I print tutorials? Or use my iPad, Kindle, etc?

A Yes! You can print tutorials just like any webpage, or read them on smart phones and ebook readers. You can also save tutorials in a variety of useful file formats. Get an overview of your options, or get instructions for Kindle, or PDF files, or webarchive files.

Q What if I buy a tutorial and discover it doesn’t apply to me?

A No problem: I will issue a refund or exchange.

Q How do I find the tutorial I bought?

A To get to the full version, you have to use a special link, provided at the time of purchase. Check your email for your purchase confirmation message. More information.

Q Is there a money-back guarantee?

A Of course! Isn’t there always? Happiness guaranteed. If you’re not totally pleased with your purchase, you can have every penny back. I might ask a question so I can learn how to improve my tutorials. My refund rate is under 1%, compared to the 8% typical in retail. More information.

Q How does the lifetime 75% discount work?

A I regularly update the tutorials, and they will be different in 2018. All customers get a big discount on any future edition, forever. More information.

Q Who publishes this website? What are your qualifications?

A My name is Paul Ingraham. I am a science writer and former Registered Massage Therapist in Vancouver, Canada. More information.

Q What’s with the salamander logo?

A It’s a symbol of healing and science. Salamanders have amazing and wonderfully mysterious biology. More information.

Q Can you recommend a doctor or therapist?

A Sorry, no. Although I know many therapists abroad and in Vancouver, I know none well enough to recommend them. More information.

Q Can I pay an upgrade price to get the full set of tutorials?

A Yes. If you’ve already purchased a tutorial, you can upgrade to the “boxed” set without paying twice. Just go ahead and buy the set, and then send me a note to let me know that you’re upgrading: I will promptly and fully refund your previous purchases.