SaveYourself.ca helps you solve pain problems

Pre-Sales Help

Answers to some questions people often ask before purchasing tutorials


What am I buying? Is there a physical book?

No, there is no actual book. I sell online access to pages on SaveYourself.ca, just as scientific journals sell access to their articles — this is known as a “document-access” business model. You buy the right to visit the tutorial online for 90 days. Until you pay, it’s impossible to get to. While you have access, you can read the tutorial online. To preserve your purchase, you can print the tutorial, or save it as a webarchive file (instructions available to customers).

I’d rather read a book. Will you be publishing a book?

Almost certainly, but not for a while yet. For now I prefer to sell access to webpages. They are simply a better product: cheaper to produce, update, and deliver.

Do I have to download anything? Is there a PDF?

No, there is no file to download and store. There are several issues with PDFs: they are hard to update, glitchy and unreliable, difficult for some beginners to use, and more. Tutorials in the form of webpages are the superior product.

How do renewals work? Why would anyone want to renew?

Renewing your tutorial access is like buying a new edition of a book — but much cheaper! You can always renew your access, even months or years later, to get updated information. I routinely add new information to tutorials as new scientific research is published. New content is always highlighted in the table of contents, and a detailed log of changes.

Is it safe to use my credit card on your website?

Yes! The store is digitally secure and safer than a bank machine. My store is managed by an excellent company, eSellerate, in Nebraska, with a superb support staff I’ve been working with for years now.

What does “secure” really mean?

The store uses a secure (SSL) server, which means that all information you send to the store is encrypted. Hackers don’t try to crack this kind of protection on individual transactions — it’s possible, but not worth their effort.

Why do you ask for personal contact information?

I have to — it’s required by law to prevent fraud. However, Big Brother is not watching my customer database, and I have no use for your personal information. If you want, just fill in fake contact information. People do it all the time! I do need a real email address, or you won’t get a receipt. For more information, see: Security, Privacy & Refund Policies.

What is the “eBoxed” set, and how does it save you 50%?

An eBoxed set is a bundle of all eight eBooks about pain problems for sale on this website, ideal for professionals, keen patients and anyone who wants more for less. Purchased individually, they would run you about $160, but the set is only $79.50 — a savings of $80.

Add the iliotibial band syndrome tutorial to your cart.

Benefits include the savings, a full-year subscription, and inexpensive renewal forever.

Want only 5 tutorials? No problem. Just let me know which ones you’d like.

More information about eBoxed sets

Is there a money-back guarantee?

Of course! Isn’t there always? If you’re not happy with your purchase, you can certainly have your money back, and constructive criticism is always welcome. Fortunately, I must be doing something right, because my refund request rate in the last two years is 1 in 2000 customers, and none of those were due to complaints with the product but simply because they had accidentally purchased the wrong tutorial. Still, you’re absolutely welcome to a refund if you’re not satisfied.

Why are you charging for health care information?

Unfortunately, it’s just economically impossible to publish well-researched information and then give it away — I would be bankrupt in short order. Nevertheless, please note that 95% of the articles on SaveYourself.ca are still free. For more information, see The end of free information: Some philosophical musings about the ethics of trying to sell good quality health care information.

Are there other payment options? Can I pay manually?

In this day and age, there is almost nothing “manual” about any method of payment: everything gets churned through computers. However, if you wish, you are certainly welcome to pay “manually” — that is, you give me money by whatever means you can, and I personally process the order, and you never deal with my eBookstore. Please note that it may take me up to 2 days to process manual payments (though usually faster). In all cases, make sure that you let me know which tutorial you are purchasing, and that I have your correct email address so that I can send your purchase to you.

  1. Phone. You can call me and I can process a credit card payment personally. Call 778-968-0930 between 8am and 8pm (now 3:27pm).
  2. PayPal. If you have a PayPal account, you’re welcome to send a payment to me directly, instead of via my eBookstore. Send payment to paul (at) saveyourself (dot) ca.
  3. Post. You can mail a money order or cheque . Make it payable to me personally, Paul Ingraham.
    Regeneration Training
    408–888 Pacific Street
    Vancouver, BC V6Z2S6
    CANADA